Effective Date: [Insert Date]
1. General Information
HalalifyUS offers reliable delivery services across selected regions to ensure your order reaches you fresh and on time. Delivery times, availability, and fees vary depending on your location and order size.
We strive to deliver all orders within the estimated delivery timeframe; however, unexpected delays due to traffic, weather conditions, or other factors beyond our control may occur. We appreciate your understanding in such cases.
2. Handling and Processing Time
- Order Processing: Orders are typically processed within 24–48 hours after placement.
- Cut-Off Time: Orders placed after 07:00 PM Eastern Time on weekdays will be processed on the next business day.
- Evening Orders: Any order placed after 5:00 PM Eastern Time will automatically be scheduled for next-day delivery.
- Weekend Orders: Orders placed on weekends or holidays will be processed on the next business day.
3. Transit and Delivery Time
- Standard delivery typically takes 1–3 business days, depending on your location.
- You will receive an email or SMS confirmation with tracking details once your order has been dispatched.
- To maintain freshness, please ensure that someone is available to receive the delivery during the expected window.
4. Delivery Responsibility
- HalalifyUS is not responsible for delays resulting from incorrect addresses or the recipient’s unavailability.
- Once delivered, responsibility for proper storage and handling transfers to the customer.
- Please refrigerate or freeze meat products immediately upon receipt to ensure product quality and food safety.
5. Failed Delivery Attempts
- If delivery fails due to an incorrect address or customer unavailability, additional redelivery fees may apply.
- Customers can contact our support team to reschedule delivery within 24 hours of the missed attempt.
6. Delivery Regions
HalalifyUS currently delivers within designated service areas. If your address falls outside our service range, you will be notified during checkout or contacted for alternative arrangements.
7. Contact Us
For questions, delivery status updates, or special delivery requests, please reach out to us at:
📧 Email: contactus@halalifyus.com